- Top Shelf Gamer Shipping Policy
Top Shelf Gamer Shipping Policy
We ship all over the world
Orders typically ship mornings M - F and are processed between 1-2 business days upon receipt.
If you need your order to ship immediately, contact us at firstname.lastname@example.org with your order number. We will do our best to accommodate your needs.
Many Out of Stock products are available to order. These orders will usually ship within 4 to 10 days of the order being placed or there will be an estimated time-frame stated next to the product. Customers will be notified via e-mail when items are shipped.
Having an Out of Stock or Pre-Order product in your order, will delay your entire order, as we ship everything together.
If you would like to receive your purchase faster, we recommend that you place your Out of Stock or Pre-Order item as a separate order.
We include an invoice/packing slip. If this is a gift, please note that in the comments and we will not include prices.
We use real-time shipping rates through USPS. Price is determined by the shipping zone, weight of product and box size.
***US WEST COAST NOTE - we have some items that are small and heavy or are borderline under 1 pound. Our system is unable to determine that these items can be shipped in an envelope or Flat Rate box. If you think that shipping is too much, e-mail us at email@example.com. If we can ship it cheaper, we will send you a manual invoice with adjusted shipping rates***
All orders of $150 or more get free shipping if shipping to the US.
*All orders shipping to Canada of $150 or more is a flat rate of $25.
*If import taxes apply, customer will need to pay this charge.
Our system uses USPS. For free shipping orders, we choose the shipping method that fits best for each order depending on location, size, weight and rate. We use either USPS or UPS and will send a tracking number to you via e-mail.
Please note: Tracking numbers may not be trackable for up to 12 hours after you receive the e-mail notification.